Dear customers,
First off, please be aware that our store operates normally. We applied all measures to minimize physical contacts and protect our team. Currently we ship the orders not daily but twice a week.
There are also changes for shipping to some EU countries. Nowadays each country in Europe have chosen own way to restrict public and business life in order to stop spreading the coronavirus. Many parcels were returned back as some local pick-up post offices are closed. We understand those measures. It was sudden for all of us. Because of such situation we re-ship returned parcels on our own cost. It will be done via even different carrier.
Therefore, VKB FSC EU store uses now more expensive and reliable services and carriers for many destinations in EU. It affects the shipping cost for those countries.
As soon as restrictions are withdrawn, the shipping conditions will be definitely revised.
Be strong and healthy !
Your team VKB FSC Europe